Refund policy
Refund Policy
Last Updated: Jan 06, 2026
Thank you for shopping with us. We are a faith-based brand and pour our hearts into every design and product. We appreciate your support and want you to be satisfied with your purchase.
All Sales Are Final
Due to the nature of our products, all sales are final. We do not offer refunds or exchanges for any reason, including but not limited to, incorrect size, color, or style selection. We encourage you to carefully review your order before completing your purchase.
Damaged or Defective Merchandise
We stand by the quality of our products. If you receive an item that is damaged or has a manufacturing defect, we will gladly replace it. Please follow these steps to report a damaged item:
1.Contact Us: You must notify us within 7 days of receiving your order. Please email our customer support team at [Your Customer Support Email] with the subject line: "Damaged Item - Order #[Your Order Number]".
2.Provide Proof: In your email, please include a clear description of the damage and attach photographic evidence of the damaged item and its packaging.
3.Review: Our team will review your claim. Once approved, we will provide you with instructions for the return of the damaged item, if necessary, and process a replacement order for the same item.
4.Replacement: A replacement will be shipped to you at no additional cost. Please note that we can only offer a replacement of the exact same item. We do not offer refunds or store credit for damaged merchandise.
This policy is firm, and by completing a purchase on our website, you agree to these terms. We thank you for your understanding and for being a part of our community.